With teams across Amazon, we upset the global B2B market & redefined the future of the world's largest fulfillment & shopping experience.
Customer journey mapping, empathy mapping, guerrilla testing, global design strategy, Northstar generation, Mentoring, Project management
To establish a global cuture of customer-centric development, I made a high-stakes gamble to seed executives with tangible victories over 12 months.
Engagement management, project management, UX direction, UX strategy, executive presentation, GV Sprints, UX cheeleader
To define a global UX strategy for 40+ acquisitons & in-house solutions for the world's leading life-sciences data solutions provider, we begin with an adaptable plan & tough questions.
Engagement Management, Prioritization, UX Strategy, Business Strategy, customer journey mapping, global design strategy
Focusing on how customers & businesses make daily decisions, we changed the shopping experience for millions.
Contextual interviews, Surveys, Customer Journey Mapping, Executive Engagement, Front-End Development
To win executive support and align teams, I turned to Disney, Apple, & Coke for inspiration. When my stories went viral, global sales jumped.
Engagement management, Videography & Animation Direction, Writing / Editing.
Engaging community, medical, & education volunteers to help improve the lives of those they serve, I stay connected, empathetic, and aware of our community's needs.
Patents, Medical kardex, Landscape design, architecture, environmental solutions.